Welcome to where the learning happens
Knowledge Base & FAQs
Referrals & Earnings
7
How do I make a referral?
What qualifies as a referral?
How much do I get paid for a referral?
Do I get paid a referral for purchases on the secondary market?
When are my referrals paid?
How do I download a CSV or Excel report of my earnings?
Will Mapstone send me a 1099 or other tax forms?
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Neighborhood NFTs
10
What are Neighborhood NFTs?
Can I purchase Neighborhood NFTs outside of the United States?
What if an address has multiple apartments or units?
How are Neighborhood NFT prices calculated?
Do Neighborhood NFT owners earn royalties for secondary trades on third party marketplaces?
When do I receive my earnings payments?
How are Neighborhood NFT earnings estimates calculated?
Can I purchase a Neighborhood NFT on third party marketplaces?
What if postal code borders change after my Neighborhood NFT is minted?
What is a Neighborhood Reserve, and who receives it?
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Address Quest™
16
What is Address Quest™?
How do I earn Address Quest™ points?
How do I play Address Quest™?
How does Address Quest™ scoring work?
How do month-end snapshots work?
When are points calculated and applied?
Can I lose points in Address Quest™?
How does the Address Quest™ prize pool work?
How much ETH can I win, and what is the payout structure?
How long does Address Quest™ run?
How do I win ETH?
What real estate data does Address Quest™ use?
What are some strategies to win Address Quest™?
What happens if I buy or sell NFTs before the month-end snapshot?
Who is eligible to participate and claim rewards?
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Mapstone Basics
8
What is Mapstone?
What can I do on the Mapstone website?
Why own a Mapstone NFT?
Are Mapstone NFTs related to real-world addresses?
What if a real-world property is demolished or destroyed? Does that affect my NFT?
Which blockchain are Mapstone NFTs minted on, and what token standard do they use?
Does owning a Mapstone NFT mean I own the physical property?
How do I verify official Mapstone NFTs and smart contracts?
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Marketplace
7
How do I make an offer on an NFT in the Marketplace?
Is there a fee to sell on Mapstone Marketplace?
What is Wrapped Ether (WETH) and how do I use it to make offers?
How do Mapstone NFT trades work on third-party marketplaces?
How do I accept an offer made on my NFT?
How do I list, update, or cancel an NFT for sale?
How do I transfer a Mapstone NFT to another wallet?
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Address NFTs
4
What are Address NFTs?
What are Charity Address NFTs?
How do I claim a custom Address NFT?
What is the difference between Standard, Gold, Platinum, and Charity Address NFTs?
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Minting & Buying
7
How much do Mapstone NFTs cost?
What does it mean to “mint” an NFT?
How do I mint or buy a Mapstone NFT?
How do I reduce ETH network gas fees for my NFT purchase?
What should I do if my transaction is pending, failed, or not showing?
What are Ethereum gas fees, and who receives them?
How do I use a promo code when minting an NFT?
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Accounts & Wallets
9
How do I add, change, or verify my email?
How do I create a Mapstone account?
How do I connect my crypto wallet?
How do I manage my email preferences and account notifications?
What happens if I lose access to my wallet?
How do I submit and manage a support ticket?
Can I change the wallet address associated with my Mapstone account?
How do I add ETH to my wallet for Mapstone?
How do I view and manage my NFTs in My NFT Collection?
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