How do I manage my email preferences and account notifications?
Mapstone provides both email notifications and in-app account notifications. Email preferences control which messages are sent to your verified email address, while in-app notifications appear under the notification bell when you are connected to Mapstone.
Managing email notifications
- Connect the wallet associated with your Mapstone account.
- Open Email Preferences in the Account Dashboard.
- Turn the available email categories on or off according to your preferences.
- Click Save Preferences to save your changes.
You must have a verified email address before you can manage email preferences. If your email is missing or unverified, visit Account Details to add or verify it. See How do I add, change, or verify my email address?
Available email categories may include:
- Product announcements: New features and important Mapstone updates.
- Address Quest™ updates: Points, progress, and Address Quest™ event information.
- Claim and mint updates: Address NFT claim statuses, approval notifications, mint reminders, and expiration updates.
- Marketplace activity: New offers, completed sales, and other Marketplace activity.
- Earnings activity: Referral rewards, Neighborhood NFT royalties, and other earnings updates.
- Support messages: Replies and status updates related to support requests.
- Security and account: Required verification, account security, and wallet-related messages. These essential emails cannot be disabled.
If multiple wallet addresses use the same verified email address, the selected preferences apply to that email inbox across all associated wallets.
Viewing in-app notifications
When connected to Mapstone, select the notification bell near the top of the website to view recent account activity. You can open an individual notification, mark all notifications as read, or select View All to open the complete Notifications page.
You can also mute or unmute notification sounds from the menu inside the notification panel. Muting the sound does not disable in-app notifications or change your email preferences.
If the Email Preferences page indicates that your email address is suppressed, emails will not be delivered even when individual preferences are enabled. Please contact Mapstone support for assistance.
